October 26, 2003
So my new theory is that even the vaguest semblance of phone etiquette will be completely gone within a few years, and not for reasons having anything to do with any increase in rudeness or business, but rather due to the increased use of cellular phones. Basically, for about 90% of the personal calls I make, not only do I know that only one person will possibly be answering the phone, but because of their Caller ID they already know that I'm calling. Hence, most of my conversations begin with the other person saying "Hey" or "Ken," and there's just no reason for anything but the most perfunctory pleasantries.
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